Case management
Guardians
have to set up an effective case management for each child they support and
should be assisted in this by the guardianship authority. The guardianship
authority should ensure that guardians are able to manage effectively all
children assigned to them. The guardian has to be able to spend sufficient time
with each child and provide each child with appropriate support. To this end, the
maximum caseload of guardians and the required minimum number of contacts with
the child per week or month should be regulated and monitored to ensure quality
guardianship services, taking into account that the guardian should have the
capacity and flexibility to respond to the individual needs of a child and
increase the number of contacts and meetings accordingly.[1]
Case
management tasks include also administrative tasks, such as keeping a case file
for each child, budget management and reporting to the supervisory authority,
in accordance with the regulations under national law.
See
also:
Level 5: Mandate and tasks of the
guardian
Reference:
EU training and learning platform for guardians of
unaccompanied children
Chapter 4: Quality standards and accountability of guardianship services
Literature:
FRA (European Agency for Fundamental
Rights) (2014), Guardianship for children deprived of parental care, A handbook to reinforce guardianship systems to
cater for the specific needs of child victims of trafficking, Luxembourg, Publications
Office of the European Union (Publications Office).
[1] FRA
(European Agency for Fundamental Rights) (2014), Guardianship for children deprived of parental care, A handbook to reinforce
guardianship systems to cater for the specific needs of child victims of
trafficking,
Luxembourg, Publications Office of the European Union (Publications Office), p.
44.